YOUR QUESTIONS

DO I NEED TO CARRY ANY ID WHEN I VISIT THE CASINO?

You need to carry valid photo identification (copies will not be accepted) if you look under 25 years of age

Please note, to buy in or cash out £1,500 or more, Bally Rewards Membership is required (including valid photo ID)

IS THERE A DOOR FEE?

Entry to Bally's Newcastle is free of charge. There is no door fee.

DO I NEED TO BE A MEMBER TO VISIT?

You don't need to be a member to visit Bally's Newcastle.

WHAT IF I'VE NEVER PLAYED BEFORE?

To give you a head start before you arrive at the casino we've made a series of 'How to Play' guides with introductions to casino classics like Blackjack and Roulette. You can see them all here.

Our friendly members of staff will be happy to answer any questions you may have about our games.

IS THERE A DRESS CODE AT BALLY'S NEWCASTLE?

We pride ourselves on creating a lively and fun atmosphere for our guests at Bally's Newcastle. To make sure the ambiance of the casino is kept smart, relaxed and stylish, all of our guests are asked to follow a smart-casual dress code.

Wearing the follow items may mean you are refused entry to the casino:

• Caps, hoods and headcoverings are not permitted inside the casino
• Soiled and ripped clothing
• Working clothing
• Clothing with extreme wording
• Vests, sleeveless shirts
• Swimming shorts or cut-off jeans
• Tracksuits
• Steel toe capped boots/shoes or trainers
• T-shirts or sweatshirts with adult slogans or images